Why are ticket selling websites so poor?

This Sunday morning saw us jaunting to the easyInternet opposite Tottenham Court tube station for the mission of obtaining Glastonbury tickets. I love going to see bands but I despise giving my money + extortionate booking fee + high postage price (or in some cases you have to pay to have the tickets emailed to you and printed with your own ink!!!!)

This year prior to the big Glasto ticket sale you had to pre-register which for the first time in history the tickets companies (in this case seetickets) knew exactly how many people would try to use their website/phone lines at once. Yet when we logged-on at 8:50am (10 minutes priror to sales) the site was already down. How? How is this possible? Give the profit these guys must be raking in not to mention that this is their speciality – selling tickets but they can’t even do it right.

Thankfully, the heavens smiled on some people sat next to us who actually managed to get to the website (as opposed to the server busy message that we kept getting) and after they got their tickets they let us use their machine. Great. Tickets bought! Confirmation screen gives confidence that an email will arrive with proper confirmation. However, it’s now the day after and still no confirmation. We can only pray that their email system has broken down and no-one else has received their confirmation. How sad it is that after criticising the terror of the seetickets machine we are now hoping for more seetickets mediocrity which’ll mean we actually have tickets.

3 responses to “Why are ticket selling websites so poor?”

  1. It never ceases to amaze me how badly organised ticketing web sites are when it comes to these crunch releases for major events! It was all too predictable, we’ve been there before and it’ll be the same for the next one! I was one of the unlucky many, no glasto for me this year :-(