Category archives: Accessibility & Usability

Lessons learnt making a website pass Level AA WCAG 2.0

Accessibility is a tricky subject for web developers. I think most developers would say they: build accessible websites already or would like to in theory

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Andy Budd ruined my life

Back in April 2008, I saw a presentation by Andy Budd at the Future of Web Design conference in London. This presentation, great as it was, ruined my life.

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Google Analytics announces a redesign

Google Analytics, my favourite (free) web stats package is to undergo a major redesign. Hooray. This is fantastic news. I love Google Analytics, I think it’s a great piece of arsenal for any website but, I can fully appreciate that for new users it can be massively overwhelming.

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How to explain RSS to your friends, family & clients

RSS is something I use everyday for my own personal use that speeds up my use of the internet tenfold. Sadly, most people outside the industry still haven’t cottoned on to it yet. So I’m going to try help you to explain it to them.

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Why are ticket selling websites so poor?

This Sunday morning saw us jaunting to the easyInternet opposite Tottenham Court tube station for the mission of obtaining Glastonbury tickets. I love going to see bands but I despise giving my money + extortionate booking fee + high postage price (or in some cases you have to pay to have the tickets emailed to

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Achieving accessible web design: Part 2 – Accessify your hyperlinks

Last week, I talked about the importance of accessible web design and how to easily make the images on your website more accessible. This week, I’ll be talking about making your hyperlinks more accessible.

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What is accessible web design and how can it be achieved?

The internet as a medium has the potential to be very accessible. Telephones can alienate the deaf/hard-of-hearing, and television can alienate the blind/visually impaired but email and the web are great tools for people of all abilities.

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Accessible HTML Form Design Tip: Checkboxes/Radio buttons

Quickly make your check boxes and radio buttons more accessible and usable by adding a label and an id.

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visitmanchester.com – great idea, poor website

I live in Manchester, and I absolutely love it. I think it’s so great that loads of people should come and visit to see the city’s sights. So why does Manchester’s new tourism website visitmanchester.com not impress me in the slightest?

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Ecommerce Conversion Tip: Remove distractions from the checkout process

A tip often mentioned for improving checkout drop-off rates is to remove distractions from the checkout process. Certain figures get bandied about for checkout drop-off rates from 60-90%. Every ecommerce site’s products and therefore, customers are different and so are their checkout processes, so it’s difficult to state what is the average complete rate for

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Proof that little design changes can make a big difference to conversion

A month ago I wrote that little design changes can make a big difference to conversion and now here’s the conclusive proof.

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G24 – a new era in newspaper publications

This week saw the launch of G24 – a PDF version of the Guardian that is updated throughout the day. Here is the blurb: G24 brings you the latest stories from the Guardian, Guardian Unlimited and the Observer – updated throughout the day. There are five pdfs to choose from: Top stories, World, Media, Business

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Little design changes can make a big difference to conversion

In his article Good Designers Redesign, Great Designers Re-align Cameron Moll talked about not redesigning a site completely and certainly not just for aesthetically reasons but mroe a redesign (or realignment) should be done purely for the purpose of improving the goals of a website. Really small, some might say insignificant design changes can have

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Ecommerce Mistakes: Having a separate online store & an instore website

Having a website that is little more than a splash page which offers visitors a choice of an online store or an instore-offers-website is a colossal mistake in web design.

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Finding your website’s usability errors with Google Analytics

Google Analytics is good and it’s free so it’s double-plus-good. The things that can be measured include the drop-off rates for your checkout process, revenue by source (e.g. which website has sent you the most money).

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